Famicom World

Famicom World => Updates and Suggestions => Topic started by: Paul-FC on May 09, 2008, 09:24:11 pm

Title: I Have Not Been Receiving emails From Famicom World?
Post by: Paul-FC on May 09, 2008, 09:24:11 pm
Usually I Receive emails From Famicom World Saying " New Personal Message:(No subject)" Telling Me That I Have a New PM
But Now I Have Received About 5 New PMs But No emails  ???
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: JC on May 09, 2008, 09:37:18 pm
Never even knew that feature existed. Did you check your personal settings? We haven't changed anything on our end, so unless it's a glitch, it can't be us.
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: 133MHz on May 10, 2008, 07:17:50 am
I receive those emails. Maybe your email server's spam filter is now canning them, check your spam folder.
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: Paul-FC on May 10, 2008, 09:03:25 am
Quote from: 133MHz on May 10, 2008, 07:17:50 am
I receive those emails. Maybe your email server's spam filter is now canning them, check your spam folder.

hmm i checked my spam folder and nothing from famicom world is there :(
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: UglyJoe on May 10, 2008, 08:10:58 pm
I still get those emails.  You can check the settings by going to your profile and choosing "Personal Message Options" on the left.  The email notification option is the last one on the page, and should be set to "Always".  If that's already set, verify that the email address associated with your account is correct.
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: Paul-FC on May 12, 2008, 08:20:39 pm
Quote from: UglyJoe on May 10, 2008, 08:10:58 pm
I still get those emails.  You can check the settings by going to your profile and choosing "Personal Message Options" on the left.  The email notification option is the last one on the page, and should be set to "Always".  If that's already set, verify that the email address associated with your account is correct.

everything it set right but still no emails ???
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: MaxXimus on May 20, 2008, 07:00:38 pm
I have been keeping track, and I have recieved every email for every PM I've gotten. It's just you. :P
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: manuel on May 20, 2008, 08:06:46 pm
I also receive emails, so maybe it's really just you. :o
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: FamicomFreak on May 20, 2008, 08:22:06 pm
Yeah are you sure you haven't changed any options? Try something you haven't tried before.....
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: Paul-FC on May 20, 2008, 08:50:54 pm
i tried everything nothing will work :(
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: MaxXimus on May 20, 2008, 09:14:35 pm
Are you sure your E-mail isn't filtering the as junk?
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: Paul-FC on May 20, 2008, 09:19:26 pm
Quote from: MaxXimus on May 20, 2008, 09:14:35 pm
Are you sure your E-mail isn't filtering the as junk?

i am sure
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: MaxXimus on May 20, 2008, 09:20:37 pm
I guess you are just unlucky. :P
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: Paul-FC on May 20, 2008, 09:21:51 pm
Quote from: MaxXimus on May 20, 2008, 09:20:37 pm
I guess you are just unlucky. :P

i doubt that :P
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: UglyJoe on May 20, 2008, 09:25:53 pm
Let's try some diagnostics, then.

Set yourself up a gmail account (they're free) and then change your forum email address to that.  Send a PM to yourself and see if you receive an email.  If that works, then we know the problem is linked to your email address and not some anomaly in your user account.
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: Paul-FC on May 20, 2008, 09:36:20 pm
Quote from: UglyJoe on May 20, 2008, 09:25:53 pm
Let's try some diagnostics, then.

Set yourself up a gmail account (they're free) and then change your forum email address to that.  Send a PM to yourself and see if you receive an email.  If that works, then we know the problem is linked to your email address and not some anomaly in your user account.

well my new gmail account works
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: UglyJoe on May 20, 2008, 09:43:22 pm
Ok.  If you're ok just using a gmail account, everything is keen.

If you want to use your other email account, then edit your profile to use your old account again.  Just for kicks, send yourself another PM and see if you get an email (it's worth a shot...).  Let us know if you switch back to your old email.

If you do switch, could someone with an @famicomworld email address try to send popibros an email at his non-gmail account?  Depending on what happens there (does the email go through?  does it bounce?  does it disappear?), we can further diagnose things.
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: Paul-FC on May 20, 2008, 09:55:51 pm
Quote from: UglyJoe on May 20, 2008, 09:43:22 pm
Ok.  If you're ok just using a gmail account, everything is keen.

If you want to use your other email account, then edit your profile to use your old account again.  Just for kicks, send yourself another PM and see if you get an email (it's worth a shot...).  Let us know if you switch back to your old email.

If you do switch, could someone with an @famicomworld email address try to send popibros an email at his non-gmail account?  Depending on what happens there (does the email go through?  does it bounce?  does it disappear?), we can further diagnose things.

well i switched back to my old email.
send me a email from a "@famicomworld email address" my email is "popibros1@sbcglobal.net"
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: MaxXimus on May 21, 2008, 10:47:56 am
I figured it was your email. Maybe you have to add the PM email to your allow lists to get the emails it sends?
Title: Re: I Have Not Been Receiving emails From Famicom World?
Post by: UglyJoe on May 21, 2008, 10:56:08 am
Quote from: MaxXimus on May 21, 2008, 10:47:56 am
I figured it was your email. Maybe you have to add the PM email to your allow lists to get the emails it sends?


I'm suspecting it's a problem at the server level, not an account level (popibros said he checked his spam filter).  FW's mail server may be refusing to send mail there and popibros's mail server may be refusing to accept mail from here. 

If popibros's mail server is rejecting mail from FW, the mail should bounce back to FW.  Since the forum software is sending out the email (instead of an actual email address), the bounced email doesn't go anywhere.  If someone with a FW email address could send him an email, we should be able to receive the bounced email and further investigate the problem.

Unfortunately, I don't have an @FW email address, so we have to wait for a volunteer.